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Inviting Users

Updated

You can add new users via the User Invitation function.
Note: Inviting users can only be done by users with Administrator role.

 

Steps:

  1. Click the gear mark in the upper right corner of the screen and select "User List".
  2. Click "ADD MEMBER".
  3. Enter the required information, and click "CREATE" at the bottom to send the invitation.
  4. The invited user will receive an invitation email. 
    They should click the URL in the email to activate the account.
  5. Once account registration is complete, they will be directed to the login screen. 
    They can log in by entering their email address and the initial password provided in the invitation email.

 

Notes:

  • The URL in the account activation email is valid for 24 hours.
  • If the URL in the account activation email is likely to have expired, please ask your tenant administrator to resend the account activation email.
  • If you are unable to invite a user, please contact us with the following information from your tenant administrator;
    • The issue that is occurring
    • The target user's email address
    • The target user's full name

 

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